Hotel Operations

Get more with free WiFi

Offering WiFi service is a standard amenity in the industry, but to date, the hospitality segment has only had two options on how to approach WiFi. You could either offer free WiFi to all of your guests and spend a fortune a month all to get nothing in return or, force guests to pay for WiFi access and lose them to competitors who are willing to eat those costs. We are here to tell you to have another option: Wavespot! Wavespot’s Social C2C Marketing Router is perfect for Hotels, Motels, Bed & Breakfasts, Hostels. It is designed to give you the ability to offer free WiFi and earn a return by leveraging Social Media to grow your business. It allows you to connect with customers and their friends to grow your business beyond your imagination.

Keep in touch with guests

Your guests had an awesome time at your hotel but how do you keep the conversation alive? Now you can automatically. Easily connect with all your guests and use our carrier pigeon product so you don’t waste any time building that relationship. For the different seasons, set up rotational fanpages that encourage your guests to come out to your holiday events. Send out automated seasonal emails that go out that encourage your customers to celebrate the holidays at your venue. For that special birthday, invite them back with special offers and have them eager to return.

Target your WiFi towards conferences, restaurants, conventions, lobby and give unique branding to all parts of your business.

Track your progress

With Wavespot you have access to a powerful suite of tools built into our Social Customer Relations Manager that track business growth and online presence. With it you can see what guests are saying about you so you can improve your hotel experience. Use it to offer social and time specific deals, bandwidth allocation to limit data usage, and the automatic updates of your information on the myriad of online review sites. So why give away free WiFi and get nothing back when you can provide free WiFi and watch your business grow!

Build a a social network

When guests want to access your WiFi network, they are asked to either “like” your brand page on Facebook or “Follow” your brand page on Twitter. This gives you the ability to maintain a relationship with your guests like never before. Have a promotion that you want to share? No problem. Give your fans coupons they can redeem and share with all their friends on their social network. Allow them to share photos and videos with everyone of their great experience at your hotel and have them encourage their friends to join them. Our intelligent software helps to automate this marketing. Start today, make your WiFi work for you.