You asked and we listened. You now have ability to see real-time view of connected users in your Wavespot CRM. As many of our customers continue to grow their network footprint, ability to view connected users for one or a group of Wavespot locations can be important. For retail chains, an aggregate report of connected users – both historical and real time can help visualize network wide customer adoption.
Then off course, there is often asked ability to identify and “politely” block abusive users from network. It is now possible from Usage Reports menu. Just go to historical or real-time view, identify the user and click on Action drop-down. You will find selection to email the user or to block them. Through this interface, you can let them know via email before blocking or just simply – BLOCK
Stay tunes for many more usability enhancements and some surprise updates!
